Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.
Finding a property
The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking at least one month before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement.
Please note that for your safety and peace of mind -
- All of our managed properties are Gas Safe certificated, and inspected for electrical safety, and furniture fire safety.
- All Tenancy Deposits (bonds) are held in accordance with the Deposit Protection Regulations.
Viewings
Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.
References
We use the Referencing Agencies – HomeLet and Vouch. You will be asked to provide personal information, including but not limited to: your address history for the last three years, telephone number, e-mail address, bank account details, employment details and details of your current tenancy (if applicable). The referencing company will then conduct checks to verify the information you provide and be able to establish whether or not you meet all the criteria necessary to be able to take a tenancy on the property you have applied for.
Holding Deposit
Once you have met all the criteria and the Landlord is happy for you to apply for the property, you will be required to pay a Holding Deposit equivalent to one week’s rent, to reserve the property for you. This Holding Deposit will be deducted from the first monthly rental payment and the tenancy deposit, which are due before you move in (see below). In the event that the Landlord declines to grant the tenancy, it will be refunded to you in full. However, the Holding Deposit will be non-refundable if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.
Rents
Rents are normally quoted calendar monthly, and payable monthly in advance. The Tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account or your Landlord's bank account.
Deposit
A security deposit of a minimum of one month's rental will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be provided with the appropriate Prescribed Information and receive details regarding the scheme used. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the Tenant to cover rent.
Looking to Rent a Property?
If you are looking to rent a property and need some assistance on getting started, our guide will show you all you need to know to help you make your decision.
Guide to RentingArrange a Repair
If your having issues in a property we manage, please let us know immediately.
Arrange RepairGet in Touch
If you would like to discuss your property-related enquiries, or have any questions, get in touch with our friendly team.
Get in Touch